Support for Basic Edition is available through the Studioware Help Center. The Premium Edition subscribers can open support tickets in the Studioware Portal and will receive responses on the same business day.

If you have a Studioware support question, please try the following suggestions before contacting Studioware support:

  1. Click on the Help Link

    In the upper right corner of every page is a "Help" link. Click on this link at any time to be directed to a help article with more information. The help is context sensitive. For example, if you are adding a new student and you click on the "Help" link, you will be directed to information about adding students.

    Studioware Help Link
  2. Studioware Help Center

    You can search the Studioware Help Center for answers to your questions. Click on the "Studioware Help Center" link in the lower left corner to view the Getting Started Guide, search help articles, and view the Video Tutorials.

    Studioware Help Link
  3. Open a Support Ticket

    You can contact the support team by opening a Support Ticket.


Excellent choice of technology, richness of functionality and simplicity of the cost structure. We experienced nothing but superior customer service and support, that we couldn't find in several other major solutions serving the domain of dance/fitness business. We are very pleased with flexibility and robustness of the system, as well as an opportunity to provide input for future functionality via customer forum. We feel that Studioware is "in touch" with the market, that makes this a solid offer and reliable provider of the service. We would recommend Studioware to any dance or similar business. Our migration to this product was a breeze, thanks to excellent support from the product side.
Maria Brychuk, Owner, Artistic Director: www.DanceStarsAcademy.com